We at PHARMALOG - Institut für klinische Forschung GmbH [Institute for Clinical Research, GmbH], are responsible for this online offer and, as a provider of a teleservice, are required to inform you at the beginning of your visit to our online offer about the type, scope and purposes of the collection and use of personal data in precise, transparent, understandable and easily accessible form and in clear and simple language. The content of the information must be available to you at all times. We are therefore obligated to inform you about which personal data is collected or used. Personal data are considered to be all information relating to an identified or identifiable natural person.
We attach great importance to the safety of your data and compliance with data protection regulations. The collection, processing and use of personal data are subject to the provisions of the currently applicable European and national laws.
The following data protection declaration serves to show you how we handle your personal data.
This Data Protection Declaration (Version: DSGVO 1.0 dated 08.05.2018)
was created by:
Deutsche Datenschutzkanzlei Datenschutz-Office Munich – www.deutsche-datenschutzkanzlei.de
For better comprehensibility, our data protection declaration does not differentiate between the genders. For the purposes of equal treatment, corresponding terms apply to both genders.
Article 4 of the EU Data Protection Ordinance (DSGVO) explains the meaning of the terms used, e.g. "personal data" or "processing".
The personal data of users processed within the scope of this online offer include inventory data (e.g. name and addresses of customers), contract data (e.g. services used, names of agents, payment information), usage data (e.g. websites visited on our online offer, interest in our products) and content data (e.g. entries in the contact form).
In this case, "users" includes all categories of persons affected by data processing. This includes, for example, our business partners, customers, interested parties and other visitors to our online offer.
Data Protection Declaration
We guarantee that we collect, process, store and use your data only in connection with the pro-cessing of your enquiries and for internal purposes as well as to provide services or content re-quested by you.
Data processing principles
We process the personal data of users only in compliance with the relevant data protection regula-tions. This means that the user's data will only be processed if legal permission has been obtained, i.e.,
- to provide our contractual services (e.g. processing of orders), or if these are required by law,
- you have given your consent, and
- on the basis of our legitimate interests.
We would like to show you where the above legal bases are regulated in the DSGVO:
Art. 6 para. 1 lit. a. and Art. 7 DSGVO
Processing for the performance of our services and implementation of contractual measures
Art. 6 para. 1 lit. b. DSGVO
Processing for the fulfilment of our legal obligations
Art. 6 para. 1 lit. c. DSGVO
Processing to protect our legitimate interests
Art. 6 para. 1 lit. f. DSGVO
Data transmission to third parties
Data are only transferred to third parties within the framework of legal requirements. We only transfer user data to third parties if this is necessary, for example, for contractual purposes or on the basis of justified interests in the economic and effective operation of our business operations.
If we use subcontractors to provide our services, we take appropriate legal precautions as well as appropriate technical and organisational measures to ensure the protection of personal data in ac-cordance with the relevant legal regulations.
Transfer of data to a third country or international organisation
Third countries are countries in which the DSGVO law is not directly applicable. In principle, this includes all countries outside the EU and the European Economic Area.
No data will be transferred to a third country or an international organisation without your consent or without a legal basis.
Storage duration of your personal data
We adhere to the principles of data economy and data avoidance. This means that we only store the data you provide for as long as necessary to fulfil the aforementioned purposes or as long as the various storage periods stipulated by the legislator. If the respective purpose becomes obsolete or after the expiry of the corresponding periods, your data will be blocked or deleted routinely and in accordance with the statutory provisions.
We have developed an internal company concept to ensure this procedure.
Contacting PHARMALOG – Institut für klinische Forschung GmbH
If you contact us by email, you agree to electronic communication. When you contact us, personal data is collected. Which data are collected when you complete a contact form can be seen from the respective contact form. The information you provide will only be stored for the purpose of pro-cessing your enquiry and for possible follow-up questions.
This is based on the following legal principles:
Processing for the performance of our services and imple-mentation of contractual measures
Art. 6 para. 1 lit. b. DSGVO
Processing to protect our legitimate interests
Art. 6 para. 1 lit. f. DSGVO
We use software for the maintenance of customer data (CRM system) or comparable software based on our legitimate interests (efficient and fast processing of user enquiries). Therefore, no data is passed on to third parties.
Please note that mails can be read or changed without authorisation and unnoticed during transmis-sion. Please also note that we use a software for filtering unsolicited emails (spam filter). The spam filter can reject emails that have been falsely identified as spam by certain features.
What are your rights?
a) The right to information
You have the right to obtain information about your stored data free of charge. Upon request, we will inform you in writing and in accordance with applicable law, as to which personal data we have stored about you. This also includes the origin and recipients of your data as well as the purpose of data processing.
b) The right to rectification
If your data stored with us is incorrect, you have the right to have it corrected. You can request restricted processing, e.g. if you dispute the accuracy of your personal data.
c) The right to data blocking
You can also have your data blocked. To ensure that your data can be blocked at any time, these data must be kept in a block file for control purposes.
d) The right to deletion
You can also request the deletion of your personal data, as far as no legal storage obligations exist. If such an obligation exists, we will block your data upon request. If the relevant legal requirements are met, we will delete your personal data even if you do not request it.
e) The right to data transferability
You are entitled to ask us to provide the personal data transmitted to us in a format that permits the transmission to another location.
f) Right of appeal to a supervisory authority
You have the option to complain to one of the data protection
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 27, D-91522 Ansbach
Phone: +49 981 53-1300
Fax: +49 981 53-981300
You can open the complaint form of the Bavarian Data Protection Authority via the following link: https://www.lda.bayern.de/en/complaint.html
g) The right to objection
You have the option to revoke the use of your data for internal purposes with effect for the future at any time. All you need to do is send an email to email@example.com. However, such revo-cation does not affect the legality of the processing procedures carried out by us up to that point. This does not affect data processing with regard to all other legal bases, such as the initiation of contracts (see above).
Protection of your personal data
We take contractual, organisational and technical security measures in accordance with the state of the art in order to ensure that the provisions of data protection laws are observed and thus to pro-tect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons.
Your personal data are protected in the context of the following points (excerpt):
a) Protecting the confidentiality of your personal data
In order to protect the confidentiality of your personal data stored with us, we have taken various access and control measures.
b) Protecting the integrity of your personal data
In order to protect the integrity of your personal data stored with us, we have taken various transfer and input control measures.
c) Protecting the availability of your personal data
In order to protect the availability of your personal data stored with us, we have taken various order and availability control measures.
Our applied security measures are continuously improved in line with technological developments. Despite these precautions, and due to the uncertain nature of the Internet, we cannot guarantee the security of your data transmission to our online offer. Therefore, any data transmission from you to our online offer is at your own risk.
Protection of adolescents
Persons under 16 years of age may not transmit any personal data to us without the consent of their legal guardians. Personal information may only be made available to us by persons under the age of 16 with the express consent of their legal guardians or by persons aged 16 or older. These data will be processed in accordance with this data protection declaration.
Protection of minors
Persons under 18 years of age may not transmit any personal data to us without the consent of their legal guardians. Personal information may only be made available to us by persons under the age of 18 with the express consent of their legal guardians. These data will be processed in accordance with this data protection declaration.
Changes to our data protection regulations
We reserve the right to amend our data protection declaration from time to time so that they always comply with current legal requirements or to implement changes to our services in the data protec-tion declaration. This, for example, concern the introduction of new services. The new data protec-tion declaration will then apply for your next visit.
Each company or trademark mentioned here is the property of the respective company. Trademarks and names are mentioned for information purposes only.
For users residing in the Russian Federation, the following applies:
The foregoing services of our online offer are not intended for citizens of the Russian Federation residing in Russia.
If you are a Russian citizen resident in Russia, you are hereby expressly informed that any personal data that you provide to us via this online offer is entirely at your own risk and responsibility. You further agree that you will not hold us responsible for any failure to comply with Russian Federation laws.